Shopping at Best Buy World is easy and fuss-free.
How to order online Shipping & Return Privacy Policy
My Account Condition of Use FAQ

STEP 1: Create your account

First, create an account by filling in your personal information.
For existing customers, you may login using your e-mail address and password.
>> Login/ Sign up

STEP 2: Using shopping cart

Browse our online site by categories or brands or using the search field. Add items you like to your
shopping cart as you go along. You may change the quantity or remove any item at any point by clicking on cart contents.

STEP 3: Checkout

When you have finished shopping, you may proceed to checkout your items.
Please note that delivery is free with purchases over HK$500. Otherwise, a HK$45 delivery fee will be charged.
You may modify your delivery address if the address is different from your registered address.
>> Privacy Policy >> Shipping & Return

STEP 4 : Order Confirmation

Ensure that all order information is correct and confirm your order. You will then receive an e-mail with your order details and confirmation number. Go to "My Account" and check the order history. If your new order is not showing, your order have failed.
If the order status is "pending"?
Please check your shopping cart and submit your order again. Alternatively, you may contact us for assistance.
>> Customer Service
Sign up as a member to enjoy personalized services.
View your order status and history, update account information and stay up to date with new promotions and items.

Order Status and History

You can track the status of your order online anytime.
Simply log in and click on My Account to view your order status and history.

Update Account Information

To update your account information, log in and go to My Account to change your e-mail address,
contact details or password.

Address book

You may change, update and create up to 5 entries in your address book.
This allows you to manage your delivery contact and address easily.

Newsletter Subscriptions

You can receive notices of newly available products, special offers and news of
upcoming promotions by signing up for our Newsletter.
To remove yourself from our e-mail subscriptions, simply uncheck the e-mail subscription box.